FAQs
Unsure of where to start? This guide will help you learn more about our services and how we can help you
How do I make a booking?
It couldn’t be easier just use the contact form on our website or call us at 0818 882 828. We will send you an order form for you to complete online
How do I get a quote?
All you need to do is request an instant quote on our website. Or you can call us on 0818 882 828
How much does it cost?
The StudentBox costs as little as €15 weekly. This cost increases with the size you require. For delivery it can cost from €70 depending on where you live, just contact us with your details for an accurate quote on delivery
How do I pay for my StorageBox?
At StorageBox you can pay with credit or debit card with our secure payment system. You can also pay by bank transfer or by monthly direct debit.
What size is a StorageBox?
Please follow this link to see the sizes and dimensions of our StorageBoxes
How long do I have to pack my StorageBox?
After delivery, you will have from 4 – 24 hours to pack your StorageBox. Booking delivery on a Friday means that you will get until the Monday morning if you need even more time! We will then return to collect at the time convenient to you. By then, all your belongings will be locked up securely so don’t worry if you’re not able to be home when we return to collect!! If you book our student storage box or do not have a place to easily park, we also offer load upon arrival whereby the driver will wait upon arrival for your box to be packed.
What if I don’t get the StorageBox packed in time?
No problem, call us as soon as possible and we will try to reschedule your request with our available slots.
How can I access my belongings?
You have 2 Options:
- Email us and arrange a suitable time and we will deliver your StorageBox to the required address (delivery charge applies)
- Email us to find out which warehouse your StorageBox is stored and arrange a suitable time for us to meet you on site (€20 access charge applies)
How long can I store my goods for?
We have customers who use our service for just a few days to several years.
How many StorageBox units will I need?
It depends on how much stuff you have. Generally we would see the standard size used if you have an apartment with the larger size able to accommodate up to a 3 bedroom home
What can I not store?
There are some goods that you cannot store in your StorageBox:
- Hazardous, toxic or flammable goods or liquids
- Perishable goods
- Waste
- Plants or animals
- Illegal goods
For a full list please refer to our Terms and Conditions
Can I get another StorageBox?
No problem. If you need another StorageBox just contact us and we’ll drop one off for you. Remember that you get discounted rates for more than one StorageBox!.
Are my belongings insured?
Yes, we cover insurance to the value of €5k on each Standard StorageBox & €10k on the large StorageBox, which covers major risk like Fire or Flood. Customers are advised however, that this does not cover damage to any of your effects due to the manner which they are loaded – containers will be subject to a small amount of movement and should be packed in a manner so as to prevent damage.